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Vu Nguyen is a seasoned professional with extensive experience in underwriting system support and learning and development within the financial sector. Currently serving as Manager of Underwriting System Support at Northbridge Financial Corporation since May 2014, Vu oversees a national team focused on enhancing the end user experience of underwriting systems, while also leading initiatives on process improvement and change management. Previously held roles include Senior System Support Advisor and Learning Specialist, where Vu developed training programs and facilitated system integration projects. With an academic background in Commerce with a focus on Accounting from Toronto Metropolitan University, Vu has consistently contributed to operational efficiency and staff development throughout a career that spans multiple organizations, including B2B Bank and Manulife Financial.