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Juan Quintero is an experienced Information Technology professional with a diverse background in IT operations and support. Currently serving as the Information Technology Operations Manager at North Suffolk Mental Health since July 2020, Juan is responsible for overseeing operational IT activities, including cloud and virtualized infrastructure management, network security, and disaster recovery systems. Prior roles include Information Technology System Network Administrator and Aide II at Massachusetts General Hospital, where Juan contributed to employee training and facility management. Earlier experience spans various IT support roles, including Help Desk Support and IT Support Specialist, with a solid educational foundation as a Computer Support Specialist from Bunker Hill Community College.