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Michael Jaeger has extensive experience in field service and support within the medical imaging and industrial X-ray sectors, spanning over three decades. Currently serving at North Star Imaging since December 2018, Michael provides training and support for computerized NDT X-ray and CT units across multiple regions, including the US, Canada, Mexico, and Asia-Pacific. Prior to this, Michael held roles at Agfa as a Digital Radiography Senior Regional Service Engineer and at YXLON International as a Field Support Engineer, gaining expertise in various imaging technologies and troubleshooting methodologies. Michael's career began at Siemens Medical Solutions and includes significant contributions at Morpho Detection, Inc. and Klinikum d. Stadt Mannheim, focusing on equipment management and technical support. Michael's educational background includes degrees in electrical engineering with a specialization in automation technology and mechatronics.