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Patty Eschliman, MHA, MLS(ASCP)DLM, CPC, is the Director of Laboratory Operations at North Kansas City Hospital since October 2024, with extensive experience in laboratory management and leadership development. As a Certified Professional Coach at TheLabLeaderCoach.com, Patty offers a Laboratory Leadership Course designed to enhance leadership skills for laboratory professionals. With a background in public speaking for nearly 20 years, Patty specializes in topics such as Energy Leadership and Laboratory Team Engagement. Previous roles include Director of Laboratory Operations at Western Missouri Medical Center and Laboratory Manager at St. Luke's Hospital South. Patty has held several leadership positions within professional organizations, including the Clinical Laboratory Management Association and ASCP. Educational credentials include a Master's in Healthcare Administration from Bellevue University and a BS in Medical Technology from the University of Central Missouri.