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Joey Campos is a Senior IT Ops Manager at North Highland since June 2016, with extensive experience in IT operations and team leadership. Key achievements include the procurement and implementation of a new help desk vendor and ticketing system, oversight of an international team supporting end-user hardware and software, and partnering with outsourced IT help desks to enhance operational efficiency. Previously, at InComm, Joey held various roles including IT Ops Manager and User Experience Team Lead, successfully leading a team of Desktop Support Technicians and managing critical IT compliance initiatives. Earlier experience includes serving as a System Admin at Force 5 Inc., where responsibilities encompassed IT infrastructure management and web design. Education includes a degree in Computer Science, Information Technology from Miami Dade College and a high school diploma from Felix Varela Senior High.