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Dajahn Carter is a skilled Business Analyst / Configuration Specialist at North Highland, with experience in developing comprehensive documentation for software enhancements and issue resolution. Previously, Dajahn worked as a Senior Field Service Technician, leading End User Deployment teams at Acadia Health Care Behavior Health Hospitals, providing technical support at CVS Health, and offering technical assistance at UPS. With a background in technical support and business ownership, Dajahn brings a wealth of experience in customer service, technical troubleshooting, and system improvements.