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Walt Strain is a seasoned Windows System Administrator with extensive experience in desktop support and technology management across various organizations. Currently employed at the North Carolina Department of State Treasurer since June 2015, Walt is responsible for the installation, configuration, and troubleshooting of desktop and laptop systems, ensuring security updates and patching. Previous roles include Technology Support Analyst at TECHEAD, where responsibilities involved desktop system support and SharePoint administration, as well as IT Specialist at Pepsi Bottling Ventures and Desktop Support Technician at BB&T, focusing on user support and system upgrades. Walt’s educational background includes multiple certifications in IT, specifically in SCCM, Windows 10, and Networking, complemented by practical training in various technical environments.