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Tracie Todd began their work experience in 1992 at North American Credit Services, Inc., where they have held various roles including VP since 2014. In this position, they have been involved in the development and implementation of new strategies and technologies, working closely with software teams to customize programs for efficiency and user-friendly interfaces. Tracie's role includes bridging the gap in communications between management, users, and software, providing their with a comprehensive understanding of healthcare revenue management. In 2007, Tracie also worked as a Corporate Coordinator/Assistant to the Senior VP at North American Credit Services, Inc. Additionally, starting in 1995, they held the position of Administrative Manager for Early Out at Medical Services Inc.

Tracie Todd attended Lakeview-Fort Oglethorpe High School from 1989 to 1992. After completing their high school education, they then enrolled at Dalton State College, where they studied for an unspecified period until 1994. However, the specific degree or field of study they pursued at both institutions is not provided. Additionally, it is mentioned that Tracie has obtained certifications from Collect and UGI Performance Solutions, but the details of these certifications, such as the obtained month and year, are not available.