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Roberto Cruz is a seasoned professional in the payment processing industry, currently serving as Compliance Manager for Third Party Relationships at North American Bancard since October 2023. Prior to this role, Roberto held various positions at Electronic Payment Exchange (EPX), including Implementation Manager from April 2017 to October 2023 and Relationship Manager from November 2008 to January 2016. Earlier in Roberto's career, a role as Customer Care Manager at North American Bancard from February 2016 to April 2017 contributed to extensive experience in customer service, which began as a Customer Service Representative at Port to Port Int'l from September 2007 to October 2008. Roberto's educational background includes studies at the Universidad de Puerto Rico from 1998 to 2001 and completion of curriculum at Academia Santa Maria from 1984 to 1998.