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Ismael Farias has several years of experience in the field of Quality Assurance (QA). Ismael started their career at IBM in 2005 as a Software QA Engineer and worked there until 2007. Ismael then joined Hewlett Packard as a CoE Team Leader from 2007 to 2008. After that, they worked at Hildebrando as a Sr. Quality Assurance from 2008 to 2010. Following that, Ismael joined ICW Group as a Software Quality Assurance Lead from 2011 to 2012. In 2012, they worked at Sempra Energy as a QA Lead before joining Norima Consulting Inc as a Sr. Consultant - QA Lead, where they are currently employed. Ismael has various certifications including CTFL and PMCP.

Ismael Farias completed an Associate Degree in Telematic Engineering with a focus on Information and Communication Technology from Universidad de Colima, where they studied from 2001 to 2003. Ismael then went on to earn a Bachelor's Degree in Telematic Engineering from the same institution, studying from 2001 to 2005.

In 2014, Ismael attended San Diego City College and completed a Project Management Program, specializing in project management. Their education at the college lasted for a year, concluding in 2015.

Ismael has also obtained several additional certifications to enhance their skills and knowledge. In November 2014, they became a Certified ScrumMaster through Scrum Alliance. In February 2015, they earned the Certified Tester, Foundation Level (CTFL) certification from ISTQB - International Software Testing Qualifications Board. More recently, in July 2018, Ismael achieved the ServiceNow Certified System Administrator certification from ServiceNow.