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Arlene Thomas has extensive experience in benefits administration and client relationship management, currently serving as Benefits Platform Administrator at Blue Cross Blue Shield of North Dakota since January 2019, where Arlene implements complex benefits platforms and provides subject matter expertise. Prior roles include Product Systems Administrator at Dakota Fence Company, where Arlene managed contract execution, and Relationship Manager at Pedigree Technologies, overseeing client accounts and conflict resolution. Arlene began a career in communications as a Communications Operator at Red River Regional Dispatch Center, handling emergency service coordination. Arlene holds a Master of Business Administration and a Bachelor of Science in International Business, showcasing a strong educational background in business administration and management.