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Shazma Ameen is a versatile professional with extensive experience in customer service, data management, and mental health coordination. Currently serving as a Data Management Specialist at Nordia Inc. since February 2020, Shazma has consistently delivered high-quality support for Bell Canada’s specialized accounts, achieving impressive customer satisfaction ratings. Concurrently, Shazma holds multiple roles, including Escalation Resolution Team Supervisor and Mental Health Coordinator. As the CEO and Social Media Marketing Manager at Shazzilicious, a business focused on food, Shazma utilizes digital media and social platforms to enhance market presence and client relationships. Previous roles include customer service positions at Allianz Partners and Peoples Jewelry Inc., as well as a strong academic background with degrees in Biology and Business Administration. Shazma is currently pursuing a Bachelor of Business Administration with a focus on Accounting and Management at Yorkville University.