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Tom Cahill is an experienced professional in program and project management with a strong focus on continuous improvement within the healthcare sector. Currently serving as Program Management Office Manager and Customer Experience Program Manager at Norco, Inc. since September 2021, Tom leads the implementation of innovative technologies to enhance patient care. Prior roles include Sr Project Manager at St. Luke's Health System, where Tom improved patient care quality and employee morale, and Director of Lean & Quality Improvement at Premera Blue Cross, which involved developing strategic initiatives for enhancing healthcare efficiency. Educational achievements include an Executive Development Program from the UW Foster School of Business and a Bachelor of Science in Business Administration from Lewis-Clark State College.