Frank Morales has extensive experience in customer service and experience management, with leadership roles including Director Customer Experience at nooro, Director Customer Service at Go Nearshore, and Director Customer Experience at Purple Carrot. Additionally, Frank served as Director of Customer Service at nutribullet | magic bullet and held the position of Senior Operations Manager at Boingo Wireless. Frank holds a Bachelor of Business Administration in Business Administration and Management from Universidad Interamericana de Costa Rica, earned between 2000 and 2004.