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Heather de la Riva heads Nonprofit HR’s Outsourcing practice, comprised of nearly 50 practitioners who provide talent management solutions to over 100 clients. Heather’s strategic mindset, charismatic leadership style and her keen focus on customization has led the outsourcing practice to unprecedented success. She maintains a triple focus on the development and support of her team, clients’ human capital needs and Nonprofit HR’s business priorities.

Heather helps leaders understand the value of prioritizing their people and their correlation with mission outcomes. She has successfully led innovative and complex engagements in performance management, workforce planning, talent management assessments, and process improvement across the HR lifecycle. By developing strong partnerships with executive leaders, Heather has become a change agent and she inspires her team to do the same. She not only focuses on the work of today, but keeps an eye on sector shifts to forecast and plan for the work of tomorrow. This success has led to the realization of a 97% client retention rate and over 400% growth in practice revenues.

By rallying her team of HR professionals to uphold work-life integration, Heather leads by example. In addition to her Managing Director role, she’s a wife, mother, a former elected member of the Board of Trustees of a public library in upstate New York and a member of the Oneidas Club, the oldest civic organization in her community.

Prior to joining Nonprofit HR, Heather led the HR function of a nonprofit going through tremendous growth and transformation. She has deep experience in talent acquisition and worked on several political campaigns and on Capitol Hill. She earned her bachelor’s degree in Political Science from Villanova University and holds professional certifications from the HR Certification Institute (HRCI) and the Society for Human Resource Management (SHRM).