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Paul Chen-Jones is an experienced professional in customer experience and finance, currently serving as the Head of Customer Experience at Nomi since March 2022, following roles as an Account Manager and Customer Support Executive. Previously, Paul worked at Tesco as a Personal Shopper and held several positions at Conveyancing Direct Property Lawyers, including Finance Assistant, where responsibilities included reconciliation and financial reporting. Other roles include Learning Support Assistant at Sussex Downs College, Customer Advisor at Swinton Group, English Teacher at Guangzhou Worlda Cultural & Educational Consulting Services, and various positions at Nationwide Building Society and Sainsbury’s PLC. Paul holds multiple educational qualifications, including an AAT qualification, TEFL certification, and degrees in Art and Design, Digital Communication, and Business Studies.