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Simon Lewis FIH has a long and diverse career in the hospitality and training industry. Currently serving as Head of Operations at NOCN Group and Otolo, Simon has previously held various management positions at HIT Training, The Executive Development Network, Connect2Care, and Work Ready People. With a background in Hospitality Specialist and a degree in Hotel Catering & Institutional Business Management, Simon's experience includes designing and implementing operational business strategies, managing diverse teams, and delivering high-quality training and employment services.