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Rachelle S. has extensive experience in various roles related to learning and development, customer solutions, training, and management. With a background in contact centers and customer service, Rachelle has held positions such as Learning and Development Manager, Customer Solutions & Training Manager, and Collections Team Manager. Rachelle's educational background includes CIPD Qualifications, a Foundation degree in Learning & Development Business Partner/Consultant, and NVQs in Contact Centre and Customer Service.