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Jayla Dunbar is an experienced professional in customer success and claims management, currently serving as a Sr. Customer Success representative at Noblr Car Insurance since November 2022, where responsibilities include engaging with members across various channels and providing tailored solutions. Prior experience includes a role as a Claims Advocate at Next Insurance from June 2019 to August 2022, where Jayla managed and resolved general liability claims, along with earlier positions in claims experience and customer success. Additional background includes customer service roles at IBEX and Texas State University, complemented by a Bachelor of Arts in Communication and Media Studies from Texas State University and a study abroad in French Studies at Université Rennes 2.