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Malav Shah has over a decade of experience in business systems analysis, currently serving as a Business System Analyst with the Commonwealth of Massachusetts since August 2012, where responsibilities include gathering and documenting business requirements and preparing Business Requirement Documents for system development. Prior to this role, Malav held positions as a Sr. Business Systems Analyst at Noblesoft Solutions since January 2010 and as an EDI Business Analyst at Blueshield of California from January 2011 to July 2012, focusing on requirement gathering and documentation. Malav holds a Master of Business Administration from the University of Houston, obtained between 2009 and 2011, specializing in Business Administration, Management, and Operations.