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Elena Bermúdez is an experienced account manager with a strong background in the technology and financial sectors. Currently serving as the GBM Direct Account Manager since August 2021, Elena has previously held key positions at H&CO Latam, N3, and SYKES Costa Rica, where responsibilities included managing client accounts, business development, and sales for prominent organizations like SAP and Microsoft. Additionally, Elena has experience in administrative and financial roles, having worked at Financiera GyT Continental and Banco Citi. Educational qualifications include a specialization in Windows XP and a technical degree in human resources management.