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Hayley Fitton is an experienced professional in customer experience and project management, currently serving as CX & Project Manager at Nkuku since April 2015. Prior roles at Nkuku include Customer Experience Manager, Customer Care Manager, Customer Operations Support Manager, and Sales Support Representative. Prior to Nkuku, Hayley worked at TUI from October 2011 to April 2015 in various capacities including Service Delivery Coordinator, Overseas Territory Manager, Senior Recruiter, and Resort Manager. Hayley began a career at MBS (Maintenance & Building Services) Ltd as Personal Assistant to the Director from February 2010 to October 2011. Educational qualifications include CIPD Certifications and a Level 3 Diploma in Customer Service, supplemented by training from The CX Academy and City & Guilds, along with A Level studies.