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Debra Doan has a diverse background in customer experience and business analysis, beginning with a role as Shift Manager at Saladworks, LLC from October 2004 to March 2008. Since April 2008, Debra has been with NJM Insurance Group, progressing through various positions including Customer Experience Analyst, Senior, Customer Experience Analyst, Business Technical Analyst, Business Function Analyst, Business Process and Technical Associate, Departmental Trainer Associate, and Workflow Processing Clerk, showcasing a strong commitment to enhancing customer interactions and driving operational efficiency.