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Mihlali Nompumza has a diverse work experience spanning multiple industries. In 2012, they started their career as a Call Center Representative at WNS Global Services SA, where they effectively handled customer complaints and maintained high customer satisfaction ratings. Following this, they worked as a Sales Executive at Oneplan Insurance from 2015 to 2017, meeting and exceeding daily and monthly targets while focusing on customer satisfaction and business growth. In 2018, Mihlali joined Altron Managed Solutions as a Service Desk Agent and later transitioned to a Customer Service Representative, providing support and ensuring customer satisfaction. In 2022, they became a Sales Development Representative at SignalPET®, where they excelled in generating leads and contributing to sales growth. As of 2023, Mihlali is currently serving as a Business Development Manager at Nivoda, utilizing their skills to drive business growth and development.

Mihlali Nompumza pursued their education from 2022 to 2024 at the University of South Africa/Universiteit van Suid-Afrika. During this period, they completed their degree in Communication Sciences. The specific field of study within Communication Sciences is not mentioned.