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Lalitha Saraswathi has over 20 years of work experience in various roles and positions. Lalitha is currently the Director of Client Delivery at Nisum, a position they have held since 2023. Prior to that, they worked as the Director of Delivery Partner at Kyndryl from 2021 to 2023. Before joining Kyndryl, Lalitha worked at IBM for a significant portion of their career. At IBM, they held multiple leadership roles including Delivery Project Executive, Associate Director-Service Capability/Offering Design Guild Leader, Associate Director-Leader Strategy (Tools and Enablement)- IBM Resiliency Services, and Global Process Leader-Service Management Service Line Engineering. Lalitha also served as the Senior Manager for Integrated Services Distributed EUROPE Offering and Service Improvements-India, North America Public Sector Leader, Account Delivery Readiness Leader, Transformation Leader, and GDF Engagement Manager and Quality Leader. Prior to joining IBM, Lalitha gained experience as a Senior Systems Engineer at Alopa Networks Pvt. Ltd., and as an Information Engineer and VSS Administrator at PlanetAsia (Microland Services Ltd.). Earlier in their career, they worked as an Information Engineer at Elind Computers Pvt. Ltd. and as a Senior Trainer at MM Softek Ltd. Lalitha'sfirst professional role was at Datex Computers Ltd. Overall, Lalitha Saraswathi has a strong background in client delivery, leadership, service management, and process improvement.

Lalitha Saraswathi's education history can be summarized as follows:

Lalitha Saraswathi attended MGM College, Managalore University, Karnataka, where they obtained a Bachelor's Degree in Science, with a focus on Physics, Statistics, and Maths in 1996. Following this, they pursued a diploma in Advanced Networking from NIIT, Pitampura, Delhi, which they completed from 1996 to 1998.

In 2012, Lalitha attended a program called Accelerated Management Program Advanced at Harward Business Publishing, focusing on Organizational Leadership. In 2014, they participated in a course called Leading Through Creativity at Cornell University, specializing in Organizational Leadership. Additionally, in 2016, they completed Financial Acumen for Women Leaders at IBM - IIM Bangalore, focusing on Finance.

In 2017, Lalitha Saraswathi participated in a Leadership Development Program at The University of North Carolina at Chapel Hill - Kenan-Flagler Business School, with a field of study in Organizational Leadership. The same year, they also completed an Executive Leadership Program at the Indian Institute of Management, Calcutta.

More recently, in 2023, they enrolled in DeepLearning.AI for ChatGPT Prompt Engineering for Developers, enhancing their skills in ChatGPT.

In addition to their formal education, Lalitha Saraswathi has obtained various certifications throughout their career. These certifications include AWS Certified Cloud Practitioner from Amazon Web Services (AWS) in 2023, IBM Digital Learning Transformation from IBM in 2020, and Leadership Behavior - Flat from Kyndryl in 2023, among others. It is important to note that Lalitha obtained a Microsoft certified systems engineer certification from Microsoft Certifications, although the exact month and year are unspecified.