Sneha Pradeep has a diverse work experience spanning across various industries and roles. Sneha is currently working at nirvanaHealth | RxAdvance, where they hold the position of Consumer Services Operations Manager, having started in April 2022. Prior to this role, Sneha served as the Consumer Services Operations Lead, starting in September 2021. Sneha also worked as an Operations Analyst at the same company from August 2019 to August 2021.
Before joining nirvanaHealth | RxAdvance, Sneha worked at Walgreens as a part-time Pharmacy Technician from July 2016 to August 2019.
Sneha also has experience at WNS Global Services as an Assistant Manager - Operations from April 2006 to June 2010. In this role, they managed a team of 30+ insurance professionals, oversaw business operations, and handled customer interactions.
Prior to WNS Global Services, Sneha worked at Aviva Canada as a Quality Assurance Lead from January 2004 to April 2006. Here, they coached a team of licensed insurance advisors and ensured quality metrics were met.
In addition, Sneha worked at Mphasis as a Senior Customer Care Executive from September 2002 to January 2004, and at GE Capital as a Process Associate from June 2001 to June 2002.
Sneha Pradeep's education history is as follows:
From 2017 to 2018, Sneha attended the Indian Institute of Management Bangalore and focused on Customer Relationship Management.
During the same period, Sneha also studied IT Project Management at the University of Washington.
From 1998 to 2001, Sneha pursued a Bachelor's degree in Science, specializing in Chemistry, at the Avinashilingam Institute for Home Science and Higher Education for Women.
Between 1985 and 1997, Sneha attended Kendriya Vidyalaya, where they obtained their Std X and XII certificates with a focus on Science.
Sneha has obtained several certifications as well. In January 2018, they received a certification in Customer Relationship Management from the Indian Institute of Management Bangalore. Sneha also obtained a certification in IT Project Management from the University of Washington in the same month and year.
In March 2017, Sneha earned a certification in Situational Leadership from Aviva.
More recently, in April 2022, they became a Certified Pharmacy Technician (CPhT) through the Pharmacy Technician Certification Board (PTCB). This certification was obtained again in April 2022, and Sneha also obtained a PTCB Certified Pharmacy Technician certification. Additionally, in June 2020, they obtained a Pharmacy Technician certification from the Commonwealth of Massachusetts.
Sneha also has additional certifications listed, including Leadership and Management for PM Practitioners in IT and Strategic Applications of IT Project & Program Management from the University of Washington. However, the months and years of obtaining these certifications are not specified.
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