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Jay Snyder is the Vice President of Client Services at NinjaCat, overseeing various teams that have generated additional revenue and reduced support ticket volume. Jay collaborates with internal teams to convey customer feedback and optimize enhancement opportunities. Outside NinjaCat, Jay is the Owner/Operator of Snydillo Studios, offering creative services. With a background in event management and marketing, Jay has a Bachelor of Science in Business Administration - Marketing from the University of Central Florida.