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Babette Chao has a diverse work experience spanning various roles and industries. In 2018, they worked as a Content Creator at Twitch, where they gained knowledge and passion for games and digital entertainment. Babette served as a PUBG partner and Twitch Affiliate until May 2022. In 2019, Babette took on a Game Design Programmer Intern role at RatDog Games, focusing on bug fixing, user experience enhancements, and brainstorming ideas for game improvement. In 2018, they also worked as a Teacher Assistant at Black Rocket Productions, assisting in a tech-driven STEM program that taught students various programming languages and game development tools. From 2021 to 2022, Babette worked at ClickUp in multiple roles, including Software Development Engineer In Test and Software QA Engineer, gaining experience in quality assurance and technical support. Currently, they hold the position of Quality Assurance Automation Engineer at Ninety.io - Software for EOS, starting in July 2022.

Babette Chao has a diverse education history. Babette obtained a Master of Science (MS) degree in Engineering/Industrial Management from UCLA from 2022 to 2024. Prior to that, they earned a Bachelor's degree in Computer Science & Interactive Multimedia from The College of New Jersey, where they studied from 2016 to 2020. Babette completed their high school education at Marlboro High School from 2012 to 2016.

In addition to their formal education, Babette has also obtained several certifications related to customer service. In June 2021, they completed certification courses such as "Customer Service: Handling Abusive Customers," "Customer Service: Managing Customer Expectations," "Working with Upset Customers," and "Writing Customer Service Emails" from LinkedIn.