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Vanessa Miranda is an experienced professional in customer relationship management and content production, currently working as an Analista de relacionamento com o cliente at Cinemark Brasil since August 2021. Prior experience includes roles as CRM at Grupo Projeto from August 2018 to March 2021, and as a content producer at SBT from June 2015 to June 2017. Vanessa began their career as an administrative assistant at Editora Globo from November 2009 to November 2010. Vanessa holds a degree in Rádio e Televisão from FIAM-FAAM, having studied there from 2014 to 2018.