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Suresh Vishwakarma is an experienced professional specializing in service management, currently holding the position of Team Leader Service at Nilfisk since May 2018. Prior roles include Senior Customer Support Engineer at Ricoh India Ltd from April 2007 to May 2018 and Service Engineer at M Tech Automation from January 2004 to April 2007. Educationally, Suresh has pursued advanced studies in Data Science and Artificial Intelligence from the Indian Institute of Technology, Guwahati, and is currently enrolled in a program at the Indian Institute of Technology, Kanpur, focusing on data analysis tools and technologies. Additionally, Suresh has obtained various certifications in project management, business analysis, and automation, enhancing skills in Excel, Power BI, and other data analytics tools.