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Amr ElHawary is an experienced professional with a strong background in customer service and operations. Currently serving as Automotive CS Operation Team Leader at Nile Projects & Trading Co. since August 2022, Amr previously held the position of Senior Customer Experience & Development at Saudi German Hospital, where noteworthy achievements included being a top achiever for five consecutive months. Prior roles include Escalation Help Desk Head at Raya CX, Senior Front Desk Clerk at Al Ansari Exchange, and Branch Operations Supervisor at du, where performance consistently exceeded sales targets. Educational qualifications include a Modern Accounting Diploma from the Arab Academy for Science, Technology and Maritime Transport and a degree in Accounting and Finance from the Faculty of Commerce. Amr also possesses graphic design experience, having worked as a Senior Graphic Designer at Elhawary Printing Factory and in various roles in sales and accounting.