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Adonica Altringer currently serves as the Director of NA Service Experience & Business Operations at Nike, where responsibilities include leading various pillars within Consumer Care, focusing on data-driven KPIs and optimizing consumer experiences. Previous roles at Nike included Director and Sr Manager of NA Service Experience and Learning & Development, as well as Business Development Area Manager and Social Media Area Manager, where Adonica emphasized quality and training in consumer services. Prior experience includes serving as a Project Specialist at MIST Incorporated, where training for NextGen EHR was conducted nationwide, and a Management Trainee role at Enterprise Rent-A-Car. Adonica began an academic journey at Oregon State University, earning a Bachelor of Science in Business Administration - Entrepreneurship and a Bachelor of Arts in New Media Communications, and gained early leadership experience as a Fitness Instructor and Gymnastics Team Manager.