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Juan Carlos Guzman is a skilled network and product support specialist with extensive experience in technical training, research, development, and deployment. Since February 2016, Juan Carlos has been employed at Night Owl Security Products LLC, where responsibilities include assisting customers and implementing solutions to mitigate technical issues. Previous roles include working as a Desktop/Network Support Engineer at ASI System Integration, Inc. during a major merger, and at Pirelli Tire North America, where skills in Cisco configuration and VPN access were developed. Juan Carlos holds multiple degrees in Computer Support, Information Technology, and Computer Systems Networking from Georgia Northwestern Technical College.