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Joseph Chipula is an accomplished IT professional with extensive experience in various technical roles. Currently serving as the Head of IT Operations at NICO Technologies Ltd since November 2017, Joseph has a strong background that includes positions as Business Systems Specialist at Malawi Telecommunications Ltd and Operations Engineer at OnMobile Global from July 2014 to July 2022. Additionally, Joseph held the role of Business Systems Specialist at Malawi Telecommunications Ltd and worked as an IT Officer at Airtel Malawi Limited from November 2006 to February 2010. Joseph Chipula is certified in CCNA and MCITP, demonstrating a solid foundation in networking and IT operations.