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Siva G. is an experienced Senior Services Program Manager at NICE Ltd, specializing in critical 911 projects for New York City's end clients since June 2018. Prior to this role, Siva served as Principal Consultant at Hi Caliber IT Solutions from January 2009 to May 2018, managing IT project deliveries and involved in solution architecture and implementation across various domains. As the founder of HireContractor.com, Siva led the creation of a LAMP-based web portal while overseeing all aspects of product management and digital marketing campaigns from 2011 to 2015. Earlier experience includes consulting work from 2002 to 2009, focusing on IVR/CTI/VOIP/SIP solutions and business intelligence using various technologies. Siva holds a Strategic Management Professional Certificate from Wharton Online and a B.Tech in Electronics and Communications Engineering from Acharya Nagarjuna University, with additional coursework in Computer Science at Kansas State University.