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Duane Williams is an experienced professional in customer success and business consulting, currently serving as a Customer Success Manager at NICE Ltd since July 2021. Prior to this role, Duane held positions as a Senior Business Consultant at the same company and as a Client Success Manager at Watermark. Duane's extensive background includes over eight years at The Walt Disney Company, where responsibilities encompassed business analysis, team leadership, training development, and sales performance enhancement. Duane holds a Bachelor's degree in Photography and an Associate's degree in Film/Cinema/Video Studies from The Art Institutes.