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Najjemba Shatra currently serves as the Head of Customer Service at Nice House Of Plastics, a position held since June 2019, where responsibilities include developing customer service policies, overseeing daily operations, and managing customer complaints to enhance service levels. In addition, Najjemba acts as a Project Manager on a collaboration with the Private Sector Foundation and MasterCard Foundation aimed at providing dignified work opportunities for youth, with a focus on recruiting 70% women. Previous roles include Regional Sales Manager, Sales Supervisor, and Sales Associate at Nice House Of Plastics, with a strong background in sales, customer relationship management, and market intelligence. Najjemba holds a Bachelor's degree in Business, Management, Marketing, and Related Support Services from Makerere University Business School.