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Amber Jacobs is currently working as the Chief Client Success Officer at NIC MAP Vision since March 2021. Prior to this role, they had a long tenure at the National Investment Center for Seniors Housing & Care (NIC), where they held various positions including Director of Sales & Client Services, Senior Manager of Sales & Client Services, Operations Manager, Subscription Services Manager, and Marketing Associate. Before joining NIC, they worked as a Corporate Business Analyst at Rockwell Collins formerly ARINC, Inc. Amber started their career at Rockwell Collins in 2003 and later moved up to the role of Corporate Business Analyst II in 2004.

Amber Jacobs obtained a Bachelor's Degree in Economics and Marketing from Salisbury University in 2005. Amber later pursued a Master of Business Administration (MBA) degree at the same university from 2005 to 2006.