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Gabriela S. serves as the Quality & Continuous Improvement Manager at Niantic, Inc., where responsibilities include leading vendor strategy projects to enhance user experience. Prior to this role, Gabriela S. held various positions at Accenture, including Operations Manager and Quality Assurance Program Manager, overseeing Quality, Training, and Policy Operations teams, while analyzing quality control audits and managing a team to ensure KPI targets were met. Gabriela S. began a career in quality assurance as a Quality Analyst at BCforward and has a background in sales management from roles at Sunglass Hut and Macy's Inc. Academic credentials include a Bachelor’s Degree in International Studies with a Business Concentration and a minor in French from Texas State University.