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Diana Burbee has extensive experience in customer service and support roles, currently serving as an Associate at Niagara Falls City School District since September 2022. Previous positions include Customs Trade Coordinator at FedEx Trade Networks Transport and Brokerage, and Customer Service Representative roles at Reliance Fluid Technologies and ICC Compliance Center Inc. With a strong background in handling customer inquiries, managing orders, and ensuring client satisfaction, Diana has consistently demonstrated effective communication skills and the ability to build positive relationships with clients. Additionally, Diana holds an Associate degree in Communication and Media Studies from Niagara County Community College.