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Jessica Criss has extensive experience in organizational development and management, currently serving as the Director of Learning and Organizational Development & Change Transformation at nGROUP since February 2021. Prior roles include Learning & Organization Development Manager and Senior Administrator at nGROUP, as well as Operations Manager and Facility Service Operations Consultant at Jantize. Jessica owned Handcraft Alchemist from June 2013 to March 2022 and also held positions such as Office Manager at WAVES Counseling Services LLC, Clinical Case Manager at Haralson Behavioral Health Services, Operations Manager at Standard Enzyme Company of North America, and Quality Assurance Associate at Walmart. Notably, Jessica was the General Manager at CraveCo Eateries LLC from August 2003 to January 2009.