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Heather McLinden is an accomplished strategic human resource leader with extensive experience in various leadership roles across notable organizations, including ngrok as Chief People Officer since January 2023, and previous roles at HoneyBook, Sauce Labs, Twilio Inc., Altera, Hewlett-Packard, MP Consulting, Illinois Institute of Technology, Stanard & Associates, Inc., and The Chicago School of Professional Psychology. With a strong focus on talent management, organizational development, and performance management, Heather has been instrumental in aligning HR strategies with business goals, leading teams to improve workforce planning, change management, and employee engagement. Heather holds advanced degrees in Industrial and Organizational Psychology from the Illinois Institute of Technology and a Bachelor's degree in Psychology from the University of Missouri-Columbia.