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Monte Mayberry has over three decades of experience in quality control and engineering at NGK Ceramics USA, Inc. since August 1989. As a Quality Control Engineer, Monte drives process improvements, documents and validates new equipment, and develops corrective actions for customer complaints using methodologies such as 5 Why and 8D. Prior experience as a Quality Engineer from March 2000 to September 2008 includes roles as Lead Auditor for ISO-9001, Packaging Drawing Design and Approval, Supplier Auditor, and Document Control Administrator, along with coordinating non-conforming products and chairing monthly quality meetings. Monte holds a degree from Liberty University, obtained between 2003 and 2007.