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Jaime Morales Hernandez is an experienced professional with a strong background in business operations, project management, and quality assurance. Currently serving as a Business Operations Manager and Product Manager at ngena, Jaime develops marketing and business development strategies while collaborating with key stakeholders to define product vision and roadmaps. Previous roles include managing invoicing and leading a digitization project at Deutsche Börse, enhancing performance and water consumption strategies at New Way Landscape and Tree Services, and driving productivity improvements at Gap Inc./Banana Republic. Jaime also has entrepreneurial experience as a business owner and has held various managerial positions in retail. Education includes an MSc in International Management from Goethe University Frankfurt and a Bachelor of Business Administration from Ashford University.