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Tracy Daniels is an experienced professional with a diverse background in customer service and logistics. Currently serving as a Customer Service Representative at NFU Mutual since February 2017, Tracy also holds the position of Director at JT Logistics Systems Consulting Ltd, providing expertise in WMS implementations, particularly with Manhattan WMS, and producing detailed test scripts. Previous roles include Property Advisor at Bridgfords and Test Technician at Matalan, where responsibilities encompassed testing merchandising systems and providing go-live support. Additional experience includes roles such as Manhattan PkMS Project Resource, DC Liaison, and Stock Allocator, focusing on system validation, central communication between merchandising and distribution, and stock management.