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Steve Redfern is a seasoned commercial manager with extensive experience in service delivery and supplier management. Currently serving as the Commercial Manager at NFU Mutual since May 2017, Steve is responsible for new supplier engagements, contract negotiations, and the development of commercial models. Prior to this role, Steve held a Vendor Manager position, overseeing governance for a major IT partner. Steve's background includes diverse leadership roles at HPE, where responsibilities spanned service delivery across various sectors, as well as earlier positions at SCC and EDS involving service management and technical support. With a comprehensive skill set in IT services and commercial operations, Steve has demonstrated expertise in transition, transformation, and continual service improvement throughout a career that began in 1986 as a Field Services Engineer.