��������

Mandy Matthews has extensive experience at NFU Mutual, starting in 1989 as a Flexible Payment Plans processor and quickly advancing to the role of control clerk. Over the years, Mandy has held several key positions including Finance Section Leader, managing a team of 11 and overseeing premium collections in line with credit control procedures. As an Accounts Administrator, responsibilities included implementing best practices to improve credit collection policies and resolving systems issues across various departments. Additionally, as an Agency Auditor, Mandy was part of a small team responsible for ensuring compliance with financial licensing among local agents, providing on-site training and feedback during audits.