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Gemma Saunders is currently the Group Operations Director at NFP Europe, with overall responsibility for the people and operations within NFP UK and Ireland Group. Gemma has extensive experience in human resources, operations, and organization development, working with international consulting groups and recruitment agencies. Gemma has a Master's degree in Occupational Psychology and a background in psychology and strategic human resources management. Gemma has successfully managed teams, recruitment processes, and strategic planning to drive business efficiency and employee engagement.