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Turq Ray is an experienced professional with a diverse background in customer service, order management, and technical support. Currently serving as an Order Management Associate at NexTraq since October 2019, Turq Ray processes inbound sales orders and audits them for completeness using Salesforce. Prior experience includes roles at Johnson Controls, where Turq was a Customer Service Specialist II and a Centralized Ops Support Center Representative, focusing on processing quotes and auditing service requests. At Captel Inc., Turq worked as a Captioning Assistant, producing telephone closed captions. Additionally, Turq served as a Benefits Specialist at the Wisconsin Department of Workforce Development, making legal decisions on unemployment benefits. Earlier career roles include a Member Service Supervisor and Member Service Representative at Prime Financial Credit Union. Turq Ray holds a Bachelor of Arts in Film/Cinema/Video Studies from the University of Wisconsin-Milwaukee.