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Tyler Whitaker is a seasoned technical support professional with extensive experience in the telecommunications and retail industries. Currently serving as a Technical Support Agent at Nextlink Internet since January 2023, Tyler has also held the position of Lead Remote Technician at uBreakiFix since July 2020, following a role as a Remote Technician with the company. Previous experience includes managing cell phone repairs and operations as a Cell Phone Repair Technician/Store Manager at MiPhone Doctor of Mesquite, and contributing to store operations in roles such as Assistant Store Operations Manager at Blockbuster and Asset Protection Customer Specialist at Best Buy. Tyler holds an Associate of Arts degree from Collin College and has pursued studies in Marketing and Business at Eastfield College. Educational background includes graduating from Rockwall High School in 2008.